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    For us, a happy customer comes top at our priority list! If something went wrong with your order, we'd like to make it right.
    Return Policy

    For “Billiard Pool Tables”, we have no return policy. Of course if something is broken due to fabrication it will be replaced but if suddenly the customer decides they don’t want the table anymore, the deposit is lost, and if the table is already delivered (= the balance is paid), there is no possible return.  

    Exchanges are only possible if the customer wants to take another table at the same cost or superior. But all the transport costs must be paid by them.

    Warranties for Acme safe items come with a one year warranty on parts and labor against defects and workmanship. Warranty is contingent upon proper use of the product and proper installation. This warranty does not apply to safes that have been abused, accidents, burglar attacks, misuse, or tampering in any way so as to affect the normal performance of the safe. Company must be notified prior to any repairs or adjustments during the warranty period or the warranty is void and no adjustments, bills or credits will be honored. Company assumes no responsibility for damages while safes are in transit. All claims for freight damage must be made by the consignee directly to the carrier. Returns are subject to a 25% restock fee plus the cost of freight both outbound and inbound. Returns must be received in perfect resalable, condition; Returns must be requested within 10 days of receipt of the product.

    Please Note: No returns or exchanges accepted for Duplex Designs items.

    You may return all new, unused, standard items sold and fulfilled by VintageView Wine Storage Systems within 30 days of delivery for a refund, minus shipping costs and subject to a 15% restocking fee on product costs. Products must be returned in original packaging with all parts and accessories.  Custom colors, custom fabrications and altered racks may not be returned for VintageView.